Descrizione
Agent LLM intent router per workflow customer-facing: classifica user message contro lista intents (config.intents), output { intent, confidence, reasoning }. Se nessun match → "fallback". Pair with logic_switch downstream: ogni intent diventa una branch separata del workflow. Use case: chatbot multi-intent (order/refund/info/cancel → 4 rami), routing email per dipartimento, voice assistant action dispatcher, ticket support priority/category auto-tag.
